Due to the Service Nature of Altering an existing product, an understanding must be met between You the customer, and RapidPitchDrums.com

When Initiating a purchase on our website You the Customer accepts, understand,and agree to the alterations and/or additional product installation,on Purchased New or Used Products.

In some instances,the Purchased product can not be changed or reversed back to its original state.

an example:

cutting of tube lengths,in resizing a stand.after the service is completed.

PLEASE HAVE YOUR QUESTIONS ANSWERED BEFORE MAKING YOUR PURCHASE.

we thank you in advance for your understanding.  

 We welcome your questions.

Our Models are designed and built with minimal stress for long life!

We May Provide New Drums in stock-

for retro fitting purpose ,and as a convienience to expidite orders,we reserve the right to retain or stock exclusively for retro-fitting orders. 

Warranty Information

RapidPitchTM.Retro-Fitted Products have a limited Parts warranty for ( 1 ) year on parts, starting from date of original purchase of models that -                            we www.RapidPitchDrums.com Retro-Fit.

Accessories- manufactured by RapidPitchTM.to Include Model EXS10.has a Parts warranty for a period of 30 days, starting date of original purchase.

-This Parts warranty does not cover-

normal wear & tear.

altered,modified,or have been damaged thru mis-use,  or neglegence.

improper operation or accedents. or subject to- abnormal strain,neglect,abuse.

Be prepaired to provide purchase information to avoid undue difficulties in determining eligibility for warranty protection.All freight to and from rapidpitchdrums is to be paid by the customer.

 Obtain a Return Authorization Number from rapidpitchdrums.com, and Clearly have it written on the outside of the package.Please note some replacement parts are custom made and may require a return of that item for replacement. This warranty applies to the united states only.

Items such as drum heads,sticks are not accepted for returns.

                       Product Returns

     Returns are accepted within 14 business days.

     of purchase,Provide Original Receipt & A Return             Authorization Number is required.

     Call (570-447-8340

     customers pay the return shipping.

     If your Purchase involves a retro-fit-

     please call us for return instructions.

    And to obtain a Return Authorization Number.

Still have questions? Please contact us 

We look forward to hearing from you.

Phone (570) 447-8340